Next Online Masterclass
Group Coaching

Tue. 19 June 2018
12:15 pm – 1:00 pm AEST

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This is an ORM (Online Reputation Management) Masterclass Coaching Program. Real learning, practically applied within your business.

Each session has structured activities, you and your team start work immediately to improve the online reputation for you and your business.

Activities immediately apply a step-by-step performance improvement learning in your business.  Live professional coaching support ensures your implementation challenges are immediately overcome.  Your business systems and processes are upgraded and automated to ensure this performance improvement is a permanent.

You will never again lay awake at night worrying that an online reputation #fail will impact on your income and reputation.  In addition, this program provides you with systems and strategies to maximise the positive content about your business that is published online.

[Can’t make 19 June 2018 ORM Masterclass – Final 2018 online ORM Group Coaching will start on 18 September 2018 ]

This Masterclass Program for business owners and professional practitioners who want to:

  • Make sure that they maintain a positive online reputation
  • Know what to do if small things, like bad reviews happen
  • Know what to do if they find themselves the target of trolls who are trying to destroy their business with destructive online content

Even if you do not have an online business, your customers are online

Your customers are online and if they are talking about your products, your services, your support … they are talking about your business online. For professionals marketing a service and businesses marketing products, even if your business does not maintain an online presence, the first step when most people consider buying a good or service is to Google the person or business you are thinking of buying from.

If the first thing a prospective customer sees when they Google you is a bad review, they will have that seed of doubt planted and will start looking for alternatives – or completely remove you from their choice set.

This Masterclass Program is a risk management investment in your business, you can take your business or professional practice to the next level of sustainability by ensuring you have a systematised, automated, process that manages your online reputation.

Do the work once, then automate through systematising the process so you can confidently hand over the ongoing management of the process to your team.


1 – Understand when your online reputation is at risk

You will have a monitoring toolkit that will alert you when your online reputation is at risk.
You will have a detailed understanding of just how important your online reputation is to your business sustainability.

2 – Reputation Status in 5 Easy Steps

The 5 steps to determining the status of your online reputation, including how to find undetected comments and bad reviews.
How to automate the ongoing monitoring of your online reputation.

3 – Build your own, online reputation management strategy

You will be able to create an Online Reputation Management Strategy that is customised for your target market, including how to create content that speaks directly to your tribe.


4 – Systematise & automate your ORM strategy

How to automate and systematise your online reputation management strategy, ensuring that you will be able to implement your strategy through other people, confidently delegate the ongoing process to your team.


5 – Damage Control Tools

Strategies for minimising and counteracting negative online publicity.
#Fail survival tips, what to do if something happens and you find yourself smack in the middle of an online crisis.


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AUD$250.00 | VIP – On The Business
Group Masterclass Program Sessions

Online Event
Next scheduled Online Group Masterclass – 19 June 2018

Includes 5x group live online coaching sessions + the online ORM Program materials.

Business founders, senior managers and professional practitioners who prefer to learn the material live, over working exclusively with the online materials this is the Coaching Method program for you. In addition to learning the coaching content live, participants will have the opportunity to ask questions and raise specific issues directly with their ORM Coach.

There is no guarantee that every specific question will be answered during the online coaching sessions, as they are group coaching sessions, the coach will prioratise addressing the issues the Group define as major themes and then if there is time the coach will address individual coaching questions that effect individuals but not shared by the group. This is the most cost effective option for business founders and practitioners who prefer to learn live and be able to ask questions about content and how to customise the learning to their particular business and industry.

This pricing includes 4x 45-min to an hour group online coaching sessions.
1x Follow-up shorter session + 6-months access to the online ORM Coaching Program materials.

All online Group Coaching Sessions are scheduled for 12.30 mid-day Australian Eastern Time (Sydney)
the online recorded session is made available online for people who can’t attend live.

Delivery: online in a private conference room – access via a web browser and/or via the local phone number (Capital City number) or voip dial-in.

This program is also offered live in Sydney, Brisbane, Perth and Byron Bay
Connect for availability and schedule updates

AUD$600.00 | VIP Bespoke Masterclass  
Private Coaching Option
Online Program

Schedule for delivery at a time that fits with your team requirements

Includes 3x individual live online coaching sessions + the online ORM Program materials.

For business founders, senior managers and professional practitioners who are willing to work independently with the online recorded materials but want to ensure they get a deliverable that is highly customised to their business and industry. If you do not have the time to sit through the Group Coaching, with discussions that may not be directly related to your business or your industry. You may prefer highly targeted technical support focused exclusively on your business issues and challenges.

This pricing includes 3x 30-min personal online coaching sessions and 18-months access to the online ORM Coaching Program materials. Helpful for a refresh if a tricky issue arises and induction when you get new staff members joining the team.

To sign-up for this program, just click the “Join This Program” link below and you will be taken to the PayPal site to complete your purchase. Or click on the link above to buy on Eventbrite.

With this program you get immediate access to the pre-recorded 5 briefing sessions and the full Workbook Manual.  You can get started right now, improving your business Online Reputation Management and automating your ORM processes.

You will be contacted within 36-hrs to set up a time for your initial consultation.

This program is also offered live in Sydney, Brisbane, Perth and Byron Bay
Connect for availability

If you would like an in-person workshop for this program, please contact us to discuss 
Contact Us

Eventbrite | Get Your Ticket
FREE | BPW-Business & Professional Women
Online Program

If you are a member of Business and Professional Women Australia (BPW) you are entitled to attend the June 2018 Group Coaching for Free.

Just email your BPW Australia Membership Details (Your Name, Your BPW Club and if you know it your BPW Membership number) or register for a Free ticket via Eventbrite.

If you have an active BPW Australia membership, you will have free enrolment in this Masterclass Group Coaching during June 2018

If you would like to join BPW Australia visit

Who should attend

This Masterclass Program is primarily for organisation founders and managers.

Teams responsible for managing the online reputation of an organisation or company.

Even very small businesses and organisations will benefit from this course; if you sell on eBay or have a spare room or holiday home you let through Air BnB then you already know the damage a poor review can do to your business – for small and large businesses managing your online reputation is an essential business capability.

For individuals seeking to manage their professional online reputation, if you are a consultant or freelancer, this Program will definitely add a layer of risk-management to your marketing strategy.


There are no Pre-requisites for this Masterclass Program.


When you mark all sessions complete, you will be able to download a Certificate of Completion.

The certificate is customised with your name, so please set your name up in your profile as you would like it to appear.

Program Materials

Refresher Video Sessions become available on the day of the online coaching session. July 2018 ORM Group Coaching Session Refresher Videos remain active for 12-weeks after the final online coaching session - access expires 17 October 2018.

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